Overall eNPS remained positive, falling slightly from 16 in Q1 to 12 in Q2, driven by a small decline in employee advocacy. More employees still recommend their organisation than don't.

Engagement remained stable throughout Q2. While slightly lower than Q1 (7.4), it's comfortably ahead of the 6.7 recorded in Q4 2025, suggesting the market has recovered from last year's dip.

The overall benchmark response rate was 42% in Q2, well below Hive's recommended 75%. Many organisations still have an opportunity to engage more employees in the feedback process.